KU has a licensing agreement with Adobe that provides Adobe Creative Cloud for faculty and staff at KU. ![]() When launching Acrobat on a Mac, you receive an error message that includes the words, "The serial number 1591 is already in use by the maximum allowed computers.KU Technology YouTube Instructional Videos >.Use the Adobe Creative Cloud Cleaner Tool To Uninstall, Completely Remove All Vestiges of Previous Creative Cloud Installations, and Reinstall.White or Blank Screen When Installing Creative Cloud with Federated ID on Mac.Adobe Creative Cloud - All applications in the desktop app are listed as trial versions.The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message.Tips for troubleshooting common login issues There is no way to increase your UW Adobe cloud storage. The cloud storage is not shared between them. IMPORTANT NOTE: This will not integrate with your UW Adobe account and is a separate personal account. If you need a large amount of Adobe cloud storage, you can look into the individual Photography plan option at this link: Individual pricing plans. Storage capacity is the 100 GB for UW-Madison licensed users and this cannot be increased. Please contact your IT support staff for assistance in backing up UW files, or follow this document for advice on backing up your personal files: Computing at UW - Backing up Your Personal Data. Adobe Creative Cloud storage capacityĪlways back up your files. Never store the only copy of a file in the cloud storage associated with your Creative Cloud subscription. To access your Federated Account, choose Company or School Account. Your Adobe Federated account is completely separate from any other Adobe accounts you may have, even if prior Adobe accounts use your email address. If you do have a prior Adobe account under your email address, you'll be presented with a choice between Personal Account and Company or School Account when signing in. ![]()
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